Testimonials

Excellent customer service with purchasing a vehicle Ted was very helpful and went beyond expectations in looking for and purchasing my new vehicle. He was very professional and was helpful in every aspect he could. I would highly recommend him! Thank you for the great experience.

Customer: Sarah Stewart
Date: 2019-09-05
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I came in with friend to look at a couple of options for a vehicle. Norman James helped us , and it was like an instant bond. His method is about establishing relationship and trust. he didn't put me into something I either didn't want or couldn't afford. with his help, we found just the right car.I'm saying that if you want to feel at ease and feel like you are talking to a friend and not just a salesman, Norm is the man to see. I have been telling everyone how great the experience has been, He even synced up my phone with the car! Thanks Oakridge Ford and especially Thanks Norman, Tim Caston

Customer: Tim Caston
Date: 2019-09-02
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My experience at oakridge ford was excellent. Jackie went over and beyond what was expected from a salesman and made the process of the trade in,to picking up my new truck exceptional. Very pleased. I would and will recommend him and the rest of the team in the future

Customer: Greg Pass
Date: 2019-09-01
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Amazing experience. Both Reese and Samira were an absolute pleasure to deal with from start to finish. Very professional team and happy to offer their assistance whenever it was needed. Would highly recommend to anyone in the future. Love my new F150! Thanks again!

Customer: Jesse Kovar
Date: 2019-08-03
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I received excellent customer service when purchasing my new ford escape from Oakridge Ford. Matias V is very knowledgeable and professional. He explained everything in detail about my new escape and answered all my questions. Everything was done quickly and efficiently. Matias even followed up with me a few days later to make sure I was enjoying my new vehicle. Truly exceptional service. I would highly recommend Matias to anyone looking to purchase a vehicle at Oakridge Ford. A pleasure to deal with the Oakridge Ford team!

Customer: Vicki Barber
Date: 2019-07-31
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From the moment I walked in at Oakridge Ford I was greeted with a friendly smile. Tony Propadalo was professional, courteous, and knowledgeable. We all know that buying a car can be daunting, but he made it a very pleasant experience for me. He went above and beyond to make sure I was comfortable and satisfied. I highly would recommend Tony to anyone in the market for a new vehicle.

Customer: Amanda Van Lagen
Date: 2019-07-30
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Norm is a really responsible person. He will check with your frequently and get the best price for you. If you are looking to buy a car, I will total recommend him.

Customer: Tong Sha
Date: 2019-07-29
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Norm was very helpful in finding me a truck, very candid, courteous salesman. He takes his time to make sure he gets you in the right vehicle, and he works for you to ensure you get a deal you feel good about. Overall good experience, Drew was great bringing us through finance as well.

Customer: Alex Woodcroft
Date: 2019-07-27
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I shopped around for months trying to find the perfect vehicle and a sales person that was actually helpful and not pushy. Oakridge Ford checked all the boxes. From the moment I walked in Matias Viovy was friendly, knowledgeable and followed up with every little detail. I was very specific about what I wanted and flip flopped a lot. He never got annoyed and helped me through every step of the process. He was fantastic! The friendliness, customer service, knowledge and professionalism he provided us with was top notch! I would recommend him and the dealership to everyone and anyone looking for a vehicle.

Customer: Mel Coleman
Date: 2019-07-26
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I was impressed with your Salesperson, Norm James, when I purchased a 2019 Escape.He went over and above to make sure all went smoothly, He explained every feature in detail with great patience. If you are in the market for a vehicle, Norm James is the "guy" to see. In my opinion he is really Top Notch.

Customer: Jean Hebden
Date: 2019-07-24
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I was impressed with the service. I have a service package, and I did not have to bring any issues up, as the technician’s dealt with everything, everything, before I could ask about issues. I am stage 4 cancer, and I included the package as a protection for my wife. The responsible actions of the staff put my mind at ease if things change for me in the future. Thank you Matthew

Customer: Matthew Mezger
Date: 2019-07-23
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Adam M. was an amazing help to me when I was looking for a new car. Adam was very patient with me and answered all my questions, showed me how everything worked, and ensured that I had all the features set up before I left with my new Ford Escape! Even after bringing the car home, Adam has taken the time to follow-up with me and answer my numerous questions! Adam has made the entire process easy throughout and I can’t thank him enough for all his help! I would highly recommend purchasing a vehicle from Oakridge Ford - ask for Adam’s help with your purchase!

Customer: Jessica Stovel
Date: 2019-05-23
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We are very happy with the purchase of our 2017 Focus that was in mint condition and was a great price. Our salesperson, Carly, did a fantastic job and the whole process was stress free and seamless. Because we live a four hour drive from London, Carly went out of her way and even made a video of the exterior and interior of the car to show us before we even went to have a look at the car.

Customer: Marie Boucher
Date: 2019-05-07
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We are very happy with the purchase of our 2017 Focus that was in mint condition and was a great price. Our salesperson, Carly, did a fantastic job and the whole process was stress free and seamless. Because we live a four hour drive from London, Carly went out of her way and even made a video of the exterior and interior of the car to show us before we even went to have a look at the car.

Customer: Marie Boucher
Date: 2019-05-06
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I bought my 2013 Focus almost 6 years ago. I had a great experience buying the car. Ted, my salesman, listened to me and helped me refine my tastes into what I eventually bought. He never pushed anything on me and was good about getting answers to questions I had. At no point did I feel there was anything sneaky or underhanded going on. With the exception of my first set of winter tires, I have exclusively had my vehicle only to Ford for service. I took it to Oakridge for 3.5 years before I moved 2 hours away. The service department at Oakridge Ford is top notch. They're responsive, knowledgeable and trustworthy. I do not recall ever having to wait more than 10 minutes for a shuttle, either. (Bit of a sidebar here: I am not fond of my two local Ford dealers. So much so that I drove two hours one way back to Oakridge Ford for them to perform a full brake service). If that isn't a testimonial, I don't know what is.

Customer: lcbp1985
Date: 2019-04-16
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Excellent customer experience. Easy to book an appointment, able to drop off my vehicle and utilize their shuttle service. Service was completed within the expected time frame at the cost quoted. I was contacted when the work was complete and their shuttle picked me up to return to the Ford dealership. Took advantage of redeeming benefits from their rewards program to reduce my bill. My car runs great and I am very happy with their service. The dealer utilized phone, e-mail, and text to co-ordinate all the activity. Great job!

Customer: David Ross
Date: 2019-04-03
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Dennis gave outstanding service. From beginning to end he was a superb communicator, totally honest, and helped every step of the way. Dennis had a highly professional manner that made me feel comfortable with an expensive purchase, and clearly explained all aspects of the car and sale process. I had a few specific questions, and each time he got back to me over email rapidly and with a straightforward answer. No funny business here. I will be going back to Dennis for my next car, and will also recommend him to friends and family.

Customer: Brian Rotenberg
Date: 2019-03-30
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When I was searching to trade in my vehicle, I was addressed by very friendly and knowledgeable staff! They understood immediately what my wants and needs were for a new car, and made the information for finding a new car very accessible. I at no point felt pressured or taken advantage of, and when I was unsure they were very patient, and had no problems in explaining things in a way that I understood. Overall, the experience was seamless and fair, and I felt comfortable the entire time. I would most definitely recommend this dealership to individuals looking to purchase a new vehicle, or trade in their current one!

Customer: Francesca Gable
Date: 2019-02-07
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Without dragging out the whole story. I took my fairly new car in today to get its first oil change. I wasn’t really due for awhile yet but since it was first oil change I thought I’d get it done a bit sooner. Service guy quoted me 48+taxes. But was later told the car requires semi synthetic oil. It was now going to cost 100$. I asked if they had drained the oil yet. At that price I’ll wait the 5k more I have on oil life. Service guy advises me the oil change had been done and they would honour original quoted price. That’s a stand up thing to do. They didn’t have to. They could have said sorry the car requires this oil. And it cost this much. But instead they chose to earn a new regular customer. Thank you Oakridge Ford John E

Customer: John Earley
Date: 2019-01-19
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